WORDS THAT HURT AND WORDS THAT SOW: A PHENOMENOLOGICAL STUDY AT THE UNIVERSITY OF MATURITY – PALMEIRÓPOLIS CAMPUS

Abstract

This article presents a phenomenological investigation into the power of language in the emotional lives of older adults linked to the University of Maturity (UMA), focusing on the inaugural class of the second semester of 2025 at the Palmeirópolis campus. Based on spontaneous accounts from students during an affective listening activity, the study analyzes how words and expressions – positive or negative – subjectively impact participants, revealing symbolic wounds, but also seeds of appreciation and affection. Using a qualitative approach and phenomenological inspiration, the data were constructed from field experience, participant observation, and reflective analysis of the testimonies. The discussions were articulated with authors who address language as a symbolic practice, care relationships, empathy, and active aging. The results indicate that language, especially in educational contexts for older adults, not only expresses feelings but also constitutes identities and mediates forms of belonging. UMA emerges as a welcoming pedagogical space, in which the word acts as an agent of healing, recognition, and citizenship. The research reaffirms the value of educational practices centered on sensitive listening, empathetic mediation, and valuing the life trajectories of aging individuals.