DIGITAL POVERTY AS AN OBSTACLE TO THE EXERCISE OF FUNDAMENTAL SOCIAL RIGHTS

Abstract

This paper investigates the effectiveness of public digital governance policies in Brazil in including people in poverty or whether they increase their social vulnerability. Through a descriptive and theoretical approach, concepts such as digital governance, digital inclusion and exclusion, and digital poverty were analyzed. Qualitative data collection was based on documents and official sources about access to public service digital platforms in the state of Piauí. The research question guiding this study was: "Are public digital governance policies in Brazil capable of including people in poverty, or do they increase their social vulnerability?" The results indicate that digital exclusion significantly exacerbates social exclusion among vulnerable populations, especially in Piauí. The analysis revealed that, without inclusive and effective policies, the digitization of public services can widen social inequalities. The study proposes that digital inclusion be seen as a fundamental human right and highlights the need for public policies that ensure adequate access to digital tools for all citizens. It concludes that the efficient implementation of digital inclusion policies is crucial to reducing social inequality and promoting social justice.